Mobile App for Test Device Management Improves Overall Testing Efficiency

INDUSTRY

Consulting Services

REVENUE

$100M – $500M

It was a unique challenge

A multi-national QA services organization offered specialized software testing and quality engineering services. These services enabled users to better manage their enterprise web and mobile apps. With the exponential increase in the number of mobile devices, websites and applications (internal or client-facing) needed to be mobile-friendlier than earlier. In this scenario, the software QA service providers had to conduct scheduling and utilization of numerous testing devices. This posed a unique challenge for them as they were unable to perform the same for various platforms, form factors and hardware manufacturers.

Without the ability to optimally manage utilization of test devices, challenges including the following can occur:

Inefficient device management across testing labs

Lack of visibility in test device utilization

Inability to book a device in advance to support testing phase

Restrictions on test devices mapping based on project phases and schedule

Lack of insight into device utilization statistics to plan future investments and more

We assessed and got to work

Emtec’s team of experts discussed concerns with the client’s testing team. We mapped the client’s primary objectives with their test device utilization to improve the scheduling processes. Based on information gathered through these detailed discussions, our Enterprise Mobility team defined the mobile app concept with functionalities to manage device administration as well as device utilization. The app includes device categorization on multiple OS (iOS, Android, Windows & Blackberry), which can further be refined based on manufacturer, screen size, device type, resolution and more. The administrative features include the addition and management of multiple testing devices that may be required. It also offers insights on how efficiently the devices are being utilized across multiple projects and teams. Test engineers can pre-book mobile devices for a specific time period. It will indicate the time span during which the devices are unavailable or when they become available. Users can also view device details including booking history, upcoming bookings, projects for which the device has been booked etc. The app uses technologies like .NET, SharePoint, AngularJS, and Ionic and can be installed on Android as well as iOS.

* The app name, logo and theme have been changed to maintain client confidentiality.

Benefits of the solution

The mobile application solution, conceptualized by Emtec Digital, became a major contributor in regulating device management and improving overall efficiency of the client’s testing team.

Schedule-driven resource mapping for current and upcoming projects

Ensured critical project related activities are not hampered by device unavailability

Optimized device planning and scheduling to avoid costly project delays