$100M – $500M
500 – 1000
A multi-national QA services organization offered specialized software testing and quality engineering services. These services enabled users to better manage their enterprise web and mobile apps. With the exponential increase in the number of mobile devices, websites and applications (internal or client-facing) needed to be mobile-friendlier than earlier. In this scenario, the software QA service providers had to conduct scheduling and utilization of numerous testing devices. This posed a unique challenge for them as they were unable to perform the same for various platforms, form factors and hardware manufacturers.
Without the ability to optimally manage utilization of test devices, challenges including the following can occur: