Better customer service is a powerful tool to expand your business. By incorporating voice assistants such as Alexa, Google Assistant and Siri into your digital solutions or products, you provide another avenue for customers to interact and engage with your team. With improved communication, customers save time and walk away with a positive experience with your brand. At Emtec Digital, we provide custom voice assistant services leveraging SDKs and APIs to empower clients to embed these innovative features into their solutions. With NLP, voice assistants can help customers request information on an order, assist them with product options while shopping, help them make an appointment and more.
Voice assistants in the workplace can automate frequently conducted manual activities to improve employee productivity, efficiency and revenue. They can help save time and hassle of writing, reading and managing emails, meetings and calls. They schedule appointments, make calculations, connect calls and enable multitasking for employees. Employees can update ERP systems, track travel, device or asset data, manage expenses, to-do lists, inventories and more.
Flash Briefing Skills
Consumers use voice assistants daily or weekly to browse through calendars, read their to-do lists, schedule appointments, set engagement reminders, consume news or request weather updates. The flash briefing API enables voice assistants to fetch this data from multiple devices and provide a quick response. This helps users save time and effort of several touchpoints and multitask effectively.
Smart Home Skills
Alexa controlled devices have simplified the use and experience of domestic devices. When connected with cloud, these devices use voice commands to guess the user intent and perform actions. Consumers can control or adjust home lights, temperature, air conditioning or play music, book cabs and more. At Emtec Digital, we create digital solutions that enable domestic devices and appliances to be cloud-connected. We integrate devices with speech and text interaction capabilities to provide a seamless user experience.
This Is How We Create Success Stories
Our Intelligent Automation experts take clients’ unique business needs such as enhancing customer interactions, automating repetitive tasks, saving costs and effort, building a digital concierge etc. and develop powerful solutions that meet their aspirations bringing improved operational productivity.
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