Chatbot Services and Solutions
Modernizing customer experience through the power of Conversational AI
Rule-based Bots
Train your bot to answer user queries for better communication. The more you train, the smarter they become. A recommended approach for new users, this solution is simple to design, develop and implement. Think like your user and train the bot with synonyms and multiple ways to ask the same question. Your bot will respond efficiently with these pre-determined rules.
QnA / FAQ bots
The QnA/FAQ (Frequently Asked Questions) bots are designed to answer product/service-related questions using existing structured or unstructured data. Customers can type or talk, and these bots will leverage NLP (Natural Language Processing) to understand the intent and respond with appropriate answers. For global corporations, these chatbots can be integrated with their website or social media platforms available 24×7.
Enterprise Bots
Enterprise bot solutions integrate seamlessly with your existing HCM, CRM and other systems. These bots can access and utilize data from multiple systems to provide consumers with accurate information for better business decisions. From organizational policies, payroll and taxes information, or support, enterprise chatbots will assist you.
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Business Impact With Emtec Digital
Conversational bots boost the quality of communication between business assets. Integrate them with your existing applications such as MS Teams, Slack, Skype or social media platforms such as Facebook, Kik and Telegram. Custom designed bots can also integrate with your organizational HCM, ERP or CRM systems to provide quick and accurate data.