Commercial Real Estate Leader Saves Time and Cost by Automating the Recruitment Process

INDUSTRY

Real Estate

REVENUE

$7-10 Billion

The client is one of the world’s largest commercial real estate services firms headquartered in the US with offices spread across the globe. The company is primarily engaged in the provision of asset services, agency leasing, investment management, facility services, tenant representation, and valuation and advisory services for real estate owners and occupiers.

Challenges posed by platform and process complexities

The client’s talent acquisition process was quite complex and time-consuming, with talent requirement requests frequently coming from their various offices. They looked to streamline this process to ensure that the right talent was onboarded for the right business unit within the shortest possible time.

Number of applications processed through the native HR application system: ~95%

Number of recruiters involved in reviewing requisitions: 80+

Candidate application processing time: ~12,500 hours

The client’s existing talent experience management platform posed several challenges in the applicant review process:

Complex platform navigation necessitated multiple user-induced actions

Limited platform functionality with respect to applicant tracking

Time-consuming process of scrutinizing unqualified and irrelevant profiles

Emtec Digital’s robust RPA solution transforms the applicant screening process

We worked closely with our process consulting partner to automate the client’s applicant review process for optimized onboarding. They wished to more effectively utilize their current native HR application system and software with added automation to sift through applications received and identify potential candidates for the roles posted. We were further tasked with generating a curated list of the top qualifying applicants based on specific role parameters to reduce time spent on reviewing unqualified resumes. The Emtec Digital team implemented a robotic process automation solution to streamline reviews of thousands of resumes processed annually and optimize the time spent on screening potential candidates.

Existing Manual Process

Fully Automated Process Using Bots

Technical Benefits

Automating this crucial talent management process helped the client save valuable time identifying and screening resumes to onboard the right resources quickly. Manual labor was reduced to the minimum for the recruiting team with multiple bots completing most of the application screening work including reviewing metadata of all new applicants, validating minimum requirements based on job descriptions, and evaluating applicants against pre-defined criteria.

Average application handling time reduced to less than one minute

More than 250,000 resumes processed annually

~650 hours saved in 2021

About 13000 candidates screened in 2021