Leading Autism Care Provider Leverages

Digital Technologies to Enrich Patient Care

The Centers for Disease Control and Prevention (CDC) reports that autism spectrum disorder (ASD) affects 1 in every 44 children in the United States. Autism is a disability that can include a wide range of symptoms including a lack of certain motor skills which can lead to anxiety and depression.

A ray of hope for this community is a renowned Autism Care Provider offering Applied Behavior Analysis Therapy (ABA Therapy). Their behavioral therapists aim to bring long-lasting improvements to patient conditions through interactive communication and custom treatment plans. Their mission originated from the large absence of centralized autistic care for families to resolve challenges such as -

Children under the age of six who face difficulty in articulating thoughts and understanding verbal instructions conveyed by their parents

Daily struggles with parent-child communication which leads to frustration

Lack of medical professionals with the necessary expertise and experience to help autistic patients, especially children

Absence of sustainable medical care

The organization looked to combat the above challenges and fill the gap that existed between the patient community and access to advanced medical care. However, their existing legacy enterprise systems needed modernization to achieve this goal.

The organization partnered with Emtec Digital, and together we mapped a plan to fully utilize the vast treasure trove of digital technologies at their disposal.

Improving patient outcomes via digital technologies

To fulfill the client’s primary objective of making “healthcare accessible to everyone”, our team first gained an understanding of their ecosystem including their autistic patients, their caregivers, and therapists. We then redesigned existing platform with a robust and sustainable technical architecture, user-friendly design, and increased flexibility to meet their evolving patient needs.

The new platform removes the shortcomings of the legacy systems that impacted patient care – limited features and functionalities, technical lags, dated design and user experience.

The new web and mobile-based digital platform enables clinicians and behavior technicians to easily access medical data, monitor patient progress, and follow through with treatment plans – greatly improving patient care and therapy impact. Making changes to treatment when needed, and working with caregivers for better outcomes has never been easier. All within just a few clicks!

To further elevate the user experience, the revamped digital portal provides therapists and caregivers the ability to study parent feedback, and seamlessly plan future sessions. With advanced data analytics and custom data visualization modules, they can now make smarter, faster, and more informed medical decisions. The new format, features, and functions truly elevate the patient and caregiver experience. Here’s a snapshot of the product modernization journey –


The following technical additions made a far-reaching impact on patient care. 


A modernized frontend architecture and a new UI and UX ensured rapid, frequent, and on-demand feature deployment.

Digital Portal continues to benefit therapists and patients

The new digital portal has empowered their behavioral therapists to better manage and monitor patient treatments, their impact, and progress. It has done wonders to improve the mindset of patients and their families by helping them transition from confusion, anxiety, and frustration to relief knowing they have found the best autistic care.

The new digital platform was extremely helpful to staff and patients during the COVID-19 pandemic. Thanks to the new solution, patients and clinicians could easily interact with each other –virtually – ensuring both the continuity and quality of clinical care for their autistic patients during challenging times.

This Autism Care Provider is now the preferred primary caregiver for patients with autistic children, thanks to their board-certified professional behavior analysts and technicians specializing in ABA. We are proud to be a trusted partner to a client with a larger-than-life vision - to simplify autism caregiving. This is a powerful testament to the value that digital technology can bring to the world - digitalization for the benefit of humankind.

Want to improve patient care via digital technologies?

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